Solution

Namespace: urn:support.lists.webservices.netsuite.com

Fields

NameTypeCardinalityLabelRequiredHelp
assigned RecordRef 0..1 Assigned To F If you want to assign this solution to someone, select that person in this field.
createdDate dateTime 0..1 Creation Date/Time F The date this solution was created is shown here.
customFieldList CustomFieldList 0..1
customForm RecordRef 0..1 Custom Form F This field shows your default solution form. If you select another form, this page will change to that form. To create a custom solution form, select New.
displayOnline boolean 0..1 Display Online F Check this box if you want this solution available for published knowledge bases. If you do not check this box, this solution will not display if you publish its topic in a knowledge base.
isInactive boolean 0..1 Inactive F This field is false by default.
lastModifiedDate dateTime 0..1 Last Modified Date/Time F The date and time this solution was last modified is shown here.
longDescription string 0..1 Description T Enter the text of this solution or topic here. You can use Javascript, HTML and CRMDSK tags in this description. Click Preview to see how this solution will appear when published.
message string 0..1 Abstract T Write an abstract or brief description about what this solution resolves. Enter text only, not HTML or other code. This abstract shows on the Solutions list and on the Solutions subtab of case and topic records. The abstract also shows with solution titles in published knowledge bases.
solutionCode string 0..1 ID T Required on Add. Defaults to the next available system code.
solutionsList SolutionsList 0..1
status SolutionStatus 0..1 Status F Required on Add.
title string 0..1 Title T Required on Add.
topicsList SolutionTopicsList 0..1

Attributes

NameType
externalId string
internalId string

Related Searches

Name
SolutionSearch
SolutionSearchAdvanced
SolutionSearchBasic
SolutionSearchRow
SolutionSearchRowBasic