Name | Type | Cardinality | Label | Required | Help |
description |
string |
0..1 |
Description |
F |
Enter a description for this case type.
This field can be 199 characters long. |
insertBefore |
RecordRef |
0..1 |
Insert Before |
F |
In order to retrieve a list of available values for this field, use the GetSelectValue operation. |
isInactive |
boolean |
0..1 |
Inactive |
F |
This field is false by default. |
name |
string |
0..1 |
Case Origin |
T |
Enter a name for this case origin, usually a way in which a case can be reported to your support representatives.
What you enter here appears on Case records in the Origin field.
This can also appear on the Online Case Entry Form in the Case Origin field. |